Careers

Join our team!

The Builders Patch team is growing and we are looking for motivated new people to join us in our effort of making it faster and simpler to finance and build affordable housing.
Interested but not seeing any matching jobs?
Drop us a few intro lines at careers@builderspatch.com

Data engineer

New York City, or US remote
The role
• work alongside the CEO, head of product, designers, and engineering team to understand data needs and drive innovative solutions
• evaluate, analyze, and use new open-source and in-house data sets to solve customer needs and apply and guide the future of information at a data-driven organization
• advocate for process improvements to drive our data platform forward with a metrics-driven, continuous improvement approach

What you bring to the table
• advocate for developing data process improvements to drive our data platform forward
• be able to tell compelling stories with data – communicate data insights via a combination of three key elements: data, visuals, and narrative
• validate data quality, accuracy and timelinessnew technologies and tools and make recommendations based on usefulness, opportunity and cost

Basic qualifications
3+ years experience with Python and SQL experience working with a relational database and a NoSQL database
• experience in real estate data Some experience in data modeling/ETL/schema design
• high-level knowledge of ML algorithms and how models are built and deployed

Customer success manager

New York City, or US remote
As a Customer Success Manager (CSM) you will work with our customers to understand their current and future objectives and ensure they achieve the maximum value from the product and services we offer. You work with the customer directly in order to maximize the value they realize with our solutions; engaging from post-sale through renewal, making sure the customer is moving forward toward their own business goals at each step.

The role
• interact with multifamily developers, underwriters, and/or credit leads across various customers to ensure a smooth underwriting process and adoption of Builders Patch
• discuss project progress, overcome roadblocks, handle customer escalations and product adoption on bi-weekly scheduled customer calls
• identify and track success metrics with clients to ensure goals are aligned from a business strategy perspective
• proactively contact customers to discuss key lifecycle points, such as onboarding, increasing adoption, risk, and opportunities for growth
• meet internally to act as 'voice of the customer' with our Product, Support, Marketing, or Exec teams on how we can increase value and resolve concerns with energy
• maintain a deep understanding of the Builders Patch product/data offerings and position the most relevant features/functionality for clients' specific goals
• capture customer success details and progress within our CRM

What you bring to the table
understanding and background in real estate housing finance
• 3+ years of customer success or account management experience with a technical (SasS) product
• process improvement experience
• rxcellent communication, presentation, ability to navigate difficult conversations, with a focus on a customer-centric mindset and approach to all interactions
• proven experience managing the subscription renewal process, as well as strong negotiation skills

Sales director

New York City, or US remote
Our Sales team works cross-functionally with our marketing and customer success org not only to ensure a seamless customer lifecycle but also to help them reach their business goals, proving the return on investment of their Builders Patch solution.

The role
• become an expert in Builders Patch value proposition
• build a book of business to expand and target strategic-named accounts to source new business growth
• stay current on industry trends and maintaining high-level knowledge of competitor’s product offerings
• collaborate with product, engineering, and customer success to ensure total client satisfaction

Basic qualifications
enterprise sales experience
• sold into commercial banking, commercial real estate
• C-level executives and/or decision-makers
• exceeded a minimum quota of $500K/year with an avg. deal size exceeding $50K
• real estate SaaS sales experience preferred

Account executive (sales)

New York City, or US remote
Our Sales team works cross-functionally with our marketing and customer success org not only to ensure a seamless customer lifecycle but also to help them reach their business goals, proving the return on investment of their Builders Patch solution.

The role
• stay current on industry trends and maintaining high-level knowledge of competitor’s product offerings
• prospect and qualify accounts by employing innovative techniques and strategies for researching prospective companies and potential buyers to target
• work to meet and exceed monthly goals defined to maximize deal flow with outbound emails, calls, setting up meetings, etc.
• take initiative to help marketing convert their efforts into leads for the sales team

Basic qualifications
1+ year experience in SaaS sales
• background in SaaS or Real Estate preferred
• experience with Excel, CRM system
Interested but not seeing any matching jobs?
Drop us a few intro lines at careers@builderspatch.com