No. As part of our onboarding process, we automate your applications and make a link available on your website. When a borrower clicks on the link, they will enter the Builders Patch platform where they will complete the application and upload the requested underwriting/due diligence documents.

As the borrower uploads requested documents, your team will receive a notification and the checklist will be updated automatically. Both you and the borrower can easily see what has been provided and what is missing.

Helping you stay organized is important to Builders Patch. As borrowers upload underwriting files, they are automatically stored in the appropriate folders. This folder structure can be customized by you and can be standardized across applications. This way, all your deals will share the same folder structure across your portfolio regardless of how many loan officers you have.

Yes. Our platform provides you with a dashboard so that you can see all the deals, and their status, in your pipeline from application to closing. You have the option to view your pipeline in different formats such as list, map, and thumbnails and you can also sort them based on the stage of the application.

Yes, Builders Patch can automatically create any number of custom reports for you, including deployment reports, risk rating reports, and pipeline reports, to name a few.

No. At Builders Patch, we make it easy to communicate with your borrowers, team members, and third parties, including underwriters, lawyers, and anyone else you choose. They don’t have to be existing customers of ours in order to work with you on our platform. You also have total control over what you share with whom.

Once you decide that Builders Patch is the right solution for your organization, our goal is to get you up and running as quickly as possible. Within 2 weeks, your loan applications and due diligence checklists can be built out. Within three months, we can bring your closed deals onto the platform.

Builders Patch is committed to ensuring that our customers are 100% comfortable with 100% of the platform. During the first 90 days, we schedule weekly meetings to properly onboard your team onto the platform and to discuss its functionality. After 90 days, our Customer Success is available to meet with you and answer questions on an as-needed basis. We also have a Knowledge Base of articles and videos to help you with task-specific items.

Builders Patch has a standard checklist for different loan types. It covers about 90% of what most lenders would collect for due diligence. You can start using this standard checklist right away. However, given that each lender has their own due diligence criteria and 'secret sauce' for underwriting loans, you can request to create and add your custom checklists for the different loan types you provide. Setting them up is part of our customer onboarding process where our team will work closely with you to make sure all your needs are covered.

Any file or information you upload to the platform is your property. We don’t re-sell any of your data to third party buyers. In short, what belongs to you stays with you and is owned by you.

We don’t have a restriction on the number of users. All you need to do is send out an invite to people within your company and they can log in immediately. Same applies to your clients. Send out an invite and request them to complete due diligence collection by adding their deal details.

It's true that we built our product to be tailor-made for housing finance, specifically affordable housing finance, an investment area that involves lost of red tape and complex problems, yet almost no modern-day technological solutions to make things smoother. However, if we break it down to the basics of a loan financing process, there are some universal patterns and workflows: there's an application process, an evaluation, a project manager or account manager is assigned to an application that's being moved forward, documents are signed (term sheet, letter of intent), there's due diligence to be collected in the form of questions and answers, as well as document uploads, closing documents are drafted up and signed, deal moves into loan servicing and asset management. Based on these steps, we can accommodate any basic loan types, but also grant allocations, even bid evaluations. When setting up a loan package, you get to configure the corresponding application form, due diligence checklist, credit memos and other documents to be signed, all of which can then be shared with your borrowers, credit committees, reviewers, consultants. etc. What we don't support, however, are single-family mortgage loans.